Mitel 5201 Spécifications télécharger pdf (Page 35)

Administering the phone system

Call groups are also associated with call coverage so that calls can be handled even when not

answered by a group member. The following table lists the group types available:

Group Definition Key

Broadcast group Incoming calls to a broadcast group are routed

to all group members at the same time

causing all available members’ phone lines to

ring simultaneously. The phones stop ringing

once the call has been answered or forwarded

to call coverage.

Broadcast groups provide an equal

opportunity for all group members to

answer group calls.

Hunt group

(linear)

Incoming calls to a linear hunt group are

routed to each group member in turn, and

always start with the first member listed. Each

phone rings in turn for a prescribed number of

rings. If the call is not answered, it is passed to

the next available member’s line. This

continues until the call is answered or

forwarded to call coverage.

Linear hunt groups ring one phone at a

time, thus establishing a preference for

who will answer a group call.

Hunt group

(circular)

Incoming calls to a circular hunt group are

routed to each member of the group in turn,

and always start with the member following the

last member on the list whose phone rang.

Each phone rings in turn for a prescribed

number of rings. If the call is not answered, it

is passed to the next available member’s line.

This continues until the call is answered or

forwarded to call coverage.

Circular hunt groups share the load of

answering a group call because calls do

not always route to the first member listed.

Phones ring one at a time as the group call

is passed from one member to the next on

the list.

Monitor groups

(Monitor Call)

Incoming calls to the monitor primary group

member can be monitored and picked up by

the monitor secondary group members if they

have a memory key configured to Monitor Call

on their phones. Calls to a monitor group will

cause the monitor primary and secondary

phones to ring until the call is either answered

by a group member or forwarded to the call

coverage for the monitor primary.

Using monitor call, multiple members can

answer incoming calls for another user

and can be alerted when that user has

available lines. To activate this group once

it has been created, assign Monitor Call

/Monitor -Silent key mappings for your

monitor group’s secondary members.

Monitor groups

(Monitor Phone)

The primary group member can have their

phone monitored for activity rather than their

calls. In this instance a secondary group

member must have a memory key configured

as Monitor Phone. When the primary group

member is on a call the secondary members

see the LED next to programmed memory key

light up.

A secondary member that assigns a

Monitor Phone key is able to monitor when

the primary member’s phone is active as

the memory key LED is lit. A memory key

that is programmed as a Monitor Call key

can also be used as a speed dial to the

monitored user’s extension.

Rollover group Incoming calls to a rollover group are routed to

each group member in turn always starting

with the first member in the list until an

available phone is located. The call rings on

this phone until it is answered or forwarded to

call coverage.

Calls to a Rollover group will only be

presented to the first available group

member.

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Mitel 5201 Spécifications Page 35

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