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Administering the phone system

2. Select Add Monitor Group from the Add list.

3. Select the Primary User from the list provided. This is the user whose calls will be monitored

by other users. A Monitor group takes the name and extension of the Monitor primary.

4. Add names to the Members of Call Group list for the new Monitor group (optional). (The

Monitor primary is, by default, a member of the Monitor group and cannot be removed.)

These are the users that will be monitoring the calls and are referred to as Monitor sec-

ondary members.

5. Select the Save button to save your changes, or select the Cancel button to discard your

changes.

Modify a monitor group

To modify the information for an existing monitor group, follow these steps:

1. Select Call Groups in the left menu.

2. Select the Name corresponding to the monitor group that you want to modify.

3. Modify the Members of Call Group list for the selected monitor group (optional).

4. Select the Save button to save your changes, or select the Cancel button to discard your

changes.

Add a rollover group

To create a new rollover group, follow these steps:

1. Select Call Groups in the left menu.

2. Select Add Rollover Group from the Add list.

3. Type the rollover group name in the Name field.

4. Select an Extension for the rollover group from the Extension list. The Extension list

displays the next five available extensions for Call Groups. You can enter a different valid

extension by selecting Other from the Extension list and typing the extension of your choice

in the Text field.

5. Add names to the Members of Call Group list for the new rollover group (optional).

6. If you choose to lock users to the new call group, clear the Allow members to leave

group? check box (optional).

Note: To enable monitor group behavior, Monitor key mappings must be assigned for

your secondary members.

If a monitor group has no members assigned to it, the call is treated as a regular incoming

call to the primary user.

Since the monitor group has the same extension as the monitor primary user, there is

no change to the way calls are made or received for that user. Their call coverage still

applies to their incoming calls. For administrators, continue to use the primary user's

extension (as required) when configuring auto attendants or incoming call routing.

Note: If a monitor group has no members assigned to it, the call is treated as a regular

incoming call to the primary user.

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Mitel 5201 Spécifications Page 41