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Noté. / 5. Basé sur avis des utilisateurs
Answering and Placing Calls
Page 22 Mitel
®
5304 IP Phone User Guide – Issue 1, September 2009
Using the Directory
You can use the Directory to find internal or external contacts or find and activate system
features. The directory uses Intelligent Directory Search (IDS), which is similar to the “text on 9
keys” (T9) predictive search feature used for mobile phones. The Directory has the following
three subdirectories:
• Intercom: Find and dial internal numbers.
• Outside: Find and dial external numbers listed in the company directory.
• Feature: Find and activate system features.
When searching the directory, dialpad buttons can represent several characters, as shown in
the following table. As you enter characters, the entries that best match the characters entered
appear. The system connects the character sequence to possible directory matches. For
example, to find the name “Jones,” dial 56637.
To search for a directory name or feature:
1. Lift the handset and dial 307.
2. Press one of the following:
• 1 for the IC directory.
• 2 for the Outside directory.
• 3 for the Feature directory.
3. Press the dialpad buttons to enter (up to 20) characters (see table above).
4. Press
(Up) or (Down) to scroll through the possible matches.
5. Press # to dial the number displayed or activate the feature code displayed.
Button Characters Represented
00
11
2 2 A B C a b c Ç â ä à å ç Ä Å á
3 3 D E F d e f é ê ë è É
4 4 G H I g h i ï î ì í
5 5 J K L j k l
6 6 M N O m n o ô ö ò Ö ó ñ Ñ
7 7 Q P R S q p r s
8 8 T U V t u v ü û ù Ü ú
9 9 W X Y Z w x y z ÿ
(Up) Scroll to next entry
(Down) Scroll to previous entry
* Cancel search
# Activate selection
Hold Move the cursor to the left, deleting existing characters
NOTE
The IC directory may display two similar possible matches, one without an
asterisk and one with an asterisk. The entry without an asterisk is the
primary extension—the entry with an asterisk is a secondary extension.
- IP Phone User Guide 1
- Commonly Used Feature Codes 3
- 5
- Programming Emergency Numbers 6
- Safety Notices 6
- Maintenance and Repair 6
- Power Requirements 7
- Software Updates 7
- Product Disposal Instructions 7
- IP Phone Usage 8
- Notice to Canadian Customers 9
- Notice to U.S. Customers 9
- Notice to European Customers 9
- Contents 11
- Call Features 25 12
- Messages 39 13
- Hunt Groups 45 13
- Troubleshooting 49 13
- Index 53 13
- Getting Started 15
- 5304 Features 16
- IP Phone Feature Descriptions 17
- Programmable Buttons 18
- IP Phone Signals 19
- Comfort and Safety Tips 19
- Headset Instructions 20
- Personalizing Your IP Phone 21
- Changing the Ring Tone 22
- Listening to Background Music 22
- Changing the Language 22
- Using Programmable Buttons 23
- Default Access Codes 24
- Default Feature Codes 24
- Viewing Button Assignments 27
- Switching Keymaps 27
- Answering and Placing Calls 29
- Using Automatic Trunk Answer 30
- Placing Calls 30
- Placing Internal Calls 31
- Using Speed Dial 32
- Using Station Speed Dial 33
- Deleting Speed-Dial Entries 35
- Using the Directory 36
- Using Account Codes 37
- Call Features 39
- Placing Calls On Hold 40
- Entering a Hookflash 40
- Transferring Calls 41
- Using Reverse Transfer 41
- Viewing Caller ID Information 42
- Forwarding Calls 43
- Using Personal Call Routing 44
- Placing Conference Calls 46
- Using Record-A-Call 47
- Using Group Listen 48
- Using Call Logging 48
- Remote Programming 50
- Messages 53
- Using Do-Not-Disturb (DND) 55
- Using Reminder Messages 56
- Paging Other System Users 57
- Hunt Groups 59
- Requesting Agent Help 61
- Diverting Hunt Group Calls 61
- Monitoring Calls 62
- Using Barge-in 62
- Stealing Hunt Group Calls 62
- Troubleshooting 63
- Troubleshooting Tips 64
- Page 53 Mitel 67
- Page 54 Mitel 68
- Page 56 Mitel 70
- A661/9145A 72
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