Mitel 6510 Guide de l'utilisateur Page 1

CLIENT APPLICATION USER GUIDE

10 6510 UM Client Application User GuideAbout This GuideDocument OverviewThis guide has been developed to describe the configuration of the Client App

100 6510 UM Client Application User GuideWeb Client4. From the To - year, month, and day drop down list, select the year, month, and day when you want

6510 UM Client Application User Guide 101Web ClientDeleting a Status ScheduleThe status schedule that you create can be deleted any time. To delete a

102 6510 UM Client Application User GuideWeb Client3. In the Numeric Password section enter a password in the Password field.4. Enter the password aga

6510 UM Client Application User Guide 103Web Client3. In the Active Collaboration Service drop-down list, select User Defined Services. The User Defin

104 6510 UM Client Application User GuideWeb Client3. If the Locked checkbox is selected, it means that the system does not currently accept the IMAP

6510 UM Client Application User Guide 105Web ClientMaintaining Message OptionsMessage Options allow you to specify message sorting and order, message

106 6510 UM Client Application User GuideWeb ClientSpecifying Message ForwardingWeb Client allows you to forward your messages to another mailbox, dis

6510 UM Client Application User Guide 107Web Client For Mailbox and Distribution List:1. In the Address drop-down list, select the mailbox or distribu

108 6510 UM Client Application User GuideWeb ClientFor E-mail:1. In the Address field, enter the e-mail address to use.2. In the After Hour(s)/Minute(

6510 UM Client Application User Guide 109Web Client3. Select Say Date and Time if you want to hear the date and time stamp before every message. Note:

6510 UM Client Application User Guide 11About This GuideIntended AudienceThis document is intended for end users using the UM Client Manager and the W

110 6510 UM Client Application User GuideWeb Client6. In the Address Type drop-down list, select the address type.7. In the Country drop-down list, se

6510 UM Client Application User Guide 111Web ClientMaintaining Call OptionsCall Options allows you the flexibility to assign transfer options and enab

112 6510 UM Client Application User GuideWeb ClientNote: In conjunction with the Caller ID option selected in this section, you must also enable the

6510 UM Client Application User Guide 113Web ClientCaution: Call Screening and Call Queuing are only available on telephone systems that provide a b

114 6510 UM Client Application User GuideWeb ClientMaintaining AddressesAdding a Phone AddressYou can add a phone address at any time. To add a phone

6510 UM Client Application User Guide 115Web Client4. From the Address Type drop down list, select an address type.5. If you select External or Centre

116 6510 UM Client Application User GuideWeb ClientEditing a Phone AddressYou can edit an existing phone address at any time.Note: You cannot edit yo

6510 UM Client Application User Guide 117Web ClientNote: Web Client automatically activates the schedule.4. From the Default drop down list, select t

118 6510 UM Client Application User GuideWeb Client Other than a Blank value, the From field cannot be greater than the To field.8. Select th

6510 UM Client Application User Guide 119Web Client3. Select the Send E-mail with New Messages checkbox if you want to send defined e-mails with the m

12 6510 UM Client Application User GuideAbout This GuideContacting Mitel Networks™Contact us by mail at:Mitel Networks Corporation350 Legget DriveOtta

120 6510 UM Client Application User GuideWeb Client8. In the E-mail Address field, enter the e-mail address.9. Select Set as Default if you want to ma

6510 UM Client Application User Guide 121Web Client5. In the From Year/Month/Day drop-down lists, select the year, month and day you want the schedule

122 6510 UM Client Application User GuideWeb Client4. Select the Attach Fax File to E-mail checkbox if you want to attach a fax message to an e-mail.5

6510 UM Client Application User Guide 123Web Client7. Click the checkbox that represents the day or days you want the schedule to be enabled, or selec

124 6510 UM Client Application User GuideWeb ClientWAP AddressesSpecifying a Wireless Application Protocol device address lets you define a WAP locati

6510 UM Client Application User Guide 125Web ClientOther AddressesSpecifying a SMS address lets you define a SMS location to contact for message notif

126 6510 UM Client Application User GuideWeb ClientMaintaining a Distribution ListCreating a distribution list provides you with an easy way to send m

6510 UM Client Application User Guide 127Web ClientCreating a Private Distribution ListYou can create a private distribution list that includes a numb

128 6510 UM Client Application User GuideWeb ClientNote: You can also highlight a mailbox, then click the Add to list arrow. To remove a ma

6510 UM Client Application User Guide 129Web ClientMaintaining NotificationsWhen you are away from your desk or out of the office, you often do not ha

6510 UM Client Application User GuideCHAPTER 1 UM Client Manager and Desktop ApplicationsIn This Chapter . . .Overview on page 14Using the UM Client M

130 6510 UM Client Application User GuideWeb Client To create a notification rule:1. Click Notification. The Notification screen appears.2. From the

6510 UM Client Application User Guide 131Web Client3. In the Account Code field, enter your long distance access code if it is required to make a long

132 6510 UM Client Application User GuideWeb ClientCreating a Notification AddressWeb Client allows you to specify phone and e-mail addresses that wil

6510 UM Client Application User Guide 133Web Client3. From the Country drop down list, select a country4. In the Area/City Code field, enter the phone

134 6510 UM Client Application User GuideWeb Client3. From the Country drop down list, select a country.4. In the Area/City Code field, enter phone nu

6510 UM Client Application User Guide 135Web ClientCreating an E-mail Notification AddressWeb Client will contact you at the e-mail addresses that you

136 6510 UM Client Application User GuideWeb ClientEditing a Notification AddressThe properties of individual notification addresses can be edited. T

6510 UM Client Application User Guide 137Web Client2. From the Default drop down list, select the notification address that Web Client will use to con

138 6510 UM Client Application User GuideWeb ClientCaution: If two notification schedules are created and the days that they are designated to run o

6510 UM Client Application User Guide 139Web ClientCreating a Wakeup Call To create a wakeup call:1. Click Wakeup Call. The Wakeup Call screen appear

14 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsOverviewThe 6510 Unified Messaging system is an IP-based desktop app

140 6510 UM Client Application User GuideWeb ClientCancelling a Wakeup CallYou can cancel a wake up if you do not want to woken at the specified time.

6510 UM Client Application User Guide 141Web ClientUsing the Toolbar ButtonsThere are five buttons that allow you to perform various tasks within the

142 6510 UM Client Application User GuideWeb ClientRecording a GreetingWeb Client allows you to create a greeting for each of the nine presence status

6510 UM Client Application User Guide 143Web Client4. In the Windows Sound Recorder, click Record and begin speaking. The record button changes to the

144 6510 UM Client Application User GuideWeb ClientActivating a GreetingTo activate a recorded greeting, select the greeting and it will be activated.

6510 UM Client Application User Guide 145Web ClientUsing the Collaborate FeatureCollaboration is a facility that is provided to link you with your des

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6510 UM Client Application User Guide 15UM Client Manager and Desktop ApplicationsThe status of your UM Client Manager session is represented by a num

16 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsNote: When UM Client Manager is enabled by default, a notification

6510 UM Client Application User Guide 17UM Client Manager and Desktop ApplicationsLogging OffLogging off closes the UM Client Manager and ends your se

18 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsUM Client Manager ConnectivityAt times when the UM Client Manager is

6510 UM Client Application User Guide 19UM Client Manager and Desktop Applications2. In the User Name field, enter your IMAP user name.Note: The IMAP

NOTICEThe information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL

20 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsNote: If your connection to the 6510 server is lost at any time (du

6510 UM Client Application User Guide 21UM Client Manager and Desktop ApplicationsConfiguring Main SettingsThis function allows you to configure the p

22 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsNote: The main mailbox, address and port information is automatical

6510 UM Client Application User Guide 23UM Client Manager and Desktop Applications9. Click Set Password to set your user password. The Set Password di

24 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsSpecifying Call Handling SettingsThe Call Handling tab allows you to

6510 UM Client Application User Guide 25UM Client Manager and Desktop ApplicationsNote: In order for call popups to occur, this checkbox must be sele

26 6510 UM Client Application User GuideUM Client Manager and Desktop Applications6. Select Eliminate New Call Popup, If Found if you do not want a ne

6510 UM Client Application User Guide 27UM Client Manager and Desktop Applications8. In the Use Ext. field, select the extension type to be used to tr

28 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsConfiguring LanTalkLanTalk is the instant messaging component of the

6510 UM Client Application User Guide 29UM Client Manager and Desktop Applications3. Click Background Color to set the color for the background screen

6510 UM Client Application User Guide 3Table of ContentsAbout This Guide 9Document Overview 10Intended Audience 11Before You Begin 11Conventions 11Con

30 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsConfiguring NotificationsThe Notification tab allows you to customiz

6510 UM Client Application User Guide 31UM Client Manager and Desktop Applications• Select the When new messages arrive, popup notification win-dow ch

32 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsUsing the UM Call ManagerWhen a call comes through to your extension

6510 UM Client Application User Guide 33UM Client Manager and Desktop ApplicationsUsing the Toolbar ButtonsThere are eight buttons that allow you to p

34 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsAnswering a CallWhen a call appears on the UM Call Manager display,

6510 UM Client Application User Guide 35UM Client Manager and Desktop ApplicationsTransferring a CallWhen a call comes to your extension, you can tran

36 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsPutting a Call on HoldWhen a call comes through to your extension, y

6510 UM Client Application User Guide 37UM Client Manager and Desktop ApplicationsTaking a MessageWhen a call comes through to your extension, you can

38 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsChanging Your StatusUM Client Manger provides you with the ability t

6510 UM Client Application User Guide 39UM Client Manager and Desktop Applications3. Select the Available At checkbox to activate the schedule.4. Clic

4 6510 UM Client Application User GuideTable of ContentsUsing LanTalk 40Sending a Message 40Creating a Broadcast Message 44Creating a Buddies List 45D

40 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsUsing LanTalkLanTalk is the instant messaging module that allows you

6510 UM Client Application User Guide 41UM Client Manager and Desktop Applications3. From the Select Destination drop-down list, select Select Destina

42 6510 UM Client Application User GuideUM Client Manager and Desktop Applications4. Click the Company Directory tab, select a user, and click OK. The

6510 UM Client Application User Guide 43UM Client Manager and Desktop ApplicationsNote: You can also select a previous message that you sent.7. Click

44 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsCreating a Broadcast MessageUsing the Broadcast Message feature is u

6510 UM Client Application User Guide 45UM Client Manager and Desktop ApplicationsCreating a Buddies ListA Buddies List allows you to create a distrib

46 6510 UM Client Application User GuideUM Client Manager and Desktop Applications3. In the List Number field, enter the list number that will identif

6510 UM Client Application User Guide 47UM Client Manager and Desktop Applications To rename a Buddies List:1. In the Buddies List tab, select a Budd

48 6510 UM Client Application User GuideUM Client Manager and Desktop Applications3. In the Enter new name field, enter the new name for the Buddies L

6510 UM Client Application User Guide 49UM Client Manager and Desktop Applications• Click Search. Any mailbox number that is found is displayed.or•

6510 UM Client Application User Guide 5Table of ContentsCreating a Fax Message 84Adding an Attachment to a Message 86Replying to a Message 87Forwardin

50 6510 UM Client Application User GuideUM Client Manager and Desktop Applications3. Repeat steps 1-2 to add all necessary users to your Buddies List.

6510 UM Client Application User Guide 51UM Client Manager and Desktop ApplicationsDeleting Buddies Lists and MailboxesYou can delete individual mailbo

52 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsSending a Message Using a Buddies ListOnce a Buddies List is created

6510 UM Client Application User Guide 53UM Client Manager and Desktop ApplicationsUsing the Outlook ToolbarThe UM Client Manager Toolbar is integrated

54 6510 UM Client Application User GuideUM Client Manager and Desktop Applications Button Function Available toCompose a voice message (New Voic

6510 UM Client Application User Guide 55UM Client Manager and Desktop ApplicationsNote: In order for message type icons to appear in Outlook (for Int

56 6510 UM Client Application User GuideUM Client Manager and Desktop Applications3. Under TNEF, select the Send Always radio button.4. Click Apply, a

6510 UM Client Application User Guide 57UM Client Manager and Desktop ApplicationsMessage TabThe Message tab allows you to compose voice, text and fax

58 6510 UM Client Application User GuideUM Client Manager and Desktop Applications allows you to adjust the message volume and speed.6. Click and beg

6510 UM Client Application User Guide 59UM Client Manager and Desktop Applications To compose a text message:1. In Microsoft Outlook, click the New T

6 6510 UM Client Application User GuideTable of ContentsMaintaining Call Options 111Specifying Transfer Options 111Enabling the Call Forwarding Featur

60 6510 UM Client Application User GuideUM Client Manager and Desktop Applications To compose a fax message:1. In Microsoft Outlook, click the New Fa

6510 UM Client Application User Guide 61UM Client Manager and Desktop Applications7. Select the fax to attach to the message. The selected file appear

62 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsTelephony Options TabThe Telephony Options tab allows you to configu

6510 UM Client Application User Guide 63UM Client Manager and Desktop Applications5. Enter your phone extension and click Apply. Once this is selected

64 6510 UM Client Application User GuideUM Client Manager and Desktop ApplicationsSetting Present Status in OutlookUM Client Manger provides you with

6510 UM Client Application User Guide 65UM Client Manager and Desktop ApplicationsUsing LanTalk in OutlookLanTalk is the instant messaging module that

66 6510 UM Client Application User GuideUM Client Manager and Desktop Applications

6510 UM Client Application User GuideCHAPTER 2 Web ClientIn This Chapter . . . Overview on page 68Starting Web Client on page 68Web Client Functions o

68 6510 UM Client Application User GuideWeb ClientOverviewWeb Client is a web-based interface that provides you with access to your 6510 UM account an

6510 UM Client Application User Guide 69Web Client5. Click Go. The File Download dialog appears.6. Click Open. The Grant Permissions Installation begi

6510 UM Client Application User Guide 7Table of ContentsMaintaining Wakeup Calls 138Using the Toolbar Buttons 138Creating a Wakeup Call 139Cancelling

70 6510 UM Client Application User GuideWeb ClientConnecting to the Web ClientIn order to access your 6510 UM account over the Internet, you must firs

6510 UM Client Application User Guide 71Web ClientLogging OffAfter finishing the Web Client session, you must log off. To log off:1. Click Log Off. A

72 6510 UM Client Application User GuideWeb ClientWeb Client FunctionsUsing the Scroll ButtonsScroll buttons allow you to scroll through the display o

6510 UM Client Application User Guide 73Web ClientUsing the InboxThe Inbox displays all of the voicemails, faxes, and e-mails that have been sent to y

74 6510 UM Client Application User GuideWeb ClientMessage IconsThere are seven message icons used to represent information about each message in the I

6510 UM Client Application User Guide 75Web ClientDisplaying Messages by TypeYou can display the messages in any folder either by type or all messages

76 6510 UM Client Application User GuideWeb ClientUsing the Toolbar ButtonsThere are nine buttons that allow you to perform various tasks within the I

6510 UM Client Application User Guide 77Web ClientPlaying a Voice Message Using Web Client, you can play back any voice mail message that has been sen

78 6510 UM Client Application User GuideWeb ClientThe Windows Sound Player becomes active and plays the message automatically.2. From the List of Atta

6510 UM Client Application User Guide 79Web ClientViewing a FaxIf you have Fax Client installed on your PC, you can view any fax that has been sent to

8 6510 UM Client Application User GuideTable of Contents

80 6510 UM Client Application User GuideWeb Client2. From the List of Attachments drop down list, select an attachment, and click Open. The Save As di

6510 UM Client Application User Guide 81Web ClientCreating a Voice MessageIf you have a microphone attached to your PC, you can use Web Client to send

82 6510 UM Client Application User GuideWeb Client5. Select Private (Not Forwardable) to prevent the receiver from forwarding the voice mail message t

6510 UM Client Application User Guide 83Web ClientCreating a Text MessageYou can use Web Client to create a text message.Note: There is no limit to th

84 6510 UM Client Application User GuideWeb Client3. From the Importance drop down list, select Normal or High (Urgent) to specify the importance of t

6510 UM Client Application User Guide 85Web Client3. From the Importance drop down list, select Normal or High (Urgent) to indicate the importance of

86 6510 UM Client Application User GuideWeb ClientAdding an Attachment to a MessageWeb Client allows you to add one or more attachments to your voice,

6510 UM Client Application User Guide 87Web ClientReplying to a MessageAfter you have read a message, you can reply to the sender with a comment using

88 6510 UM Client Application User GuideWeb ClientForwarding a MessageYou can forward a message either from the Inbox or while you are reading it. To

6510 UM Client Application User Guide 89Web Client3. Select the folder to copy the messages to, then click OK. The folder that you copied the messages

6510 UM Client Application User GuideAbout This GuideIn This Chapter...Document Overview on page 10Intended Audience on page 11Before You Begin on pag

90 6510 UM Client Application User GuideWeb Client3. Select the folder to move the messages to, then click OK. The folder that you moved the messages

6510 UM Client Application User Guide 91Web ClientMaintaining FoldersYou can create an unlimited number of folders to help organize your voice message

92 6510 UM Client Application User GuideWeb Client2. Enter the name of the new folder, then click OK. Web Client displays the folders in alphabetical

6510 UM Client Application User Guide 93Web Client3. Enter the new name of the folder, then click OK. Web Client displays the new name of the folder.C

94 6510 UM Client Application User GuideWeb Client3. Select a folder to copy the folder to, then click OK. The folder is copied to the indicated folde

6510 UM Client Application User Guide 95Web Client3. Select where you want to move the folder and click OK. Web Client displays the folder directory t

96 6510 UM Client Application User GuideWeb ClientEmptying the Deleted Items FolderEmptying the Deleted Items folder removes all of the deleted messag

6510 UM Client Application User Guide 97Web ClientUsing the Toolbar ButtonsThere are 12 buttons that allow you to perform various tasks within the Use

98 6510 UM Client Application User GuideWeb ClientSpecifying General OptionsThe General options screen allows you to specify:• your presence status• y

6510 UM Client Application User Guide 99Web Client4. Select Available at if you want to specify a time when you will be available. In the year, month,