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Answering and Placing Calls

Page 20 Mitel

Model 8520 User Guide – Issue 12, October 2008

Placing External Calls

The following sections describe features used when placing external calls.

To place an external call:

1. Press the OUTGOING button, an unlit CALL button, or enter the Outgoing Call access

code (the default code is 8).

2. Dial the number.

Depending on system configuration, you may also be able to use one of the following methods

to select an outgoing line:

• Enter the Select Line Group feature code. The default codes are 92001 to 92208.

• Enter the Automatic Route Selection (ARS) feature code. The default code is 92000.

Contact your system administrator for more information about using Single Line Group or ARS

access codes.

Redialing a Number

You can quickly redial the last external number dialed. Although most endpoints are

programmed to redial the last number dialed, your system administrator can program your

endpoint to redial the last number saved. You cannot redial extension numbers.

To use Redial, do one of the following:

• With or without the handset lifted, press REDIAL. The system automatically selects a line

and dials the number.

• With or without the handset lifted, press OUTGOING and then REDIAL. The number is

dialed.

To use the Last Number Saved feature:

• To save the last number dialed: While the endpoint is idle or while listening to the intercom

dial tone, press REDIAL. LAST OUTSIDE NUMBER SAVED appears.

• To redial the saved number: After selecting a line, press REDIAL. The number is redialed.

NOTES

If you cannot place an external call because all outgoing lines are busy, you can

request a callback, which prompts the system to contact you when a line becomes

available. See “Requesting a Callback (Queuing the Endpoint)” on page 19.

If you are prompted for an account code (indicated by a single beep), you must

enter an account code before you can place your call. See “Using Account Codes”

on page 25.

NOTE

If there is no redial number available, the display shows NO NUMBER

TO DIAL.

1 2 ... 27 28 29 30 31 32 33 34 35 36 37 ... 65 66

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Mitel Inter-Tel Guide de l'utilisateur Page 32

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