Mitel SIP USER AND ADMINISTRATOR GUIDE 5320 Manuel d'utilisateur

MITEL 5320/5330/5340 IP Phones SIP User and Administrator GuideRelease 8.0

5320/5330/5340 SIP User and Administrator Guide 4 Feature Function 4) Fixed Function Keys Give you access to the following phone functions: (MEN

5320/5330/5340 IP Phone SIP User and Administrator Guide 5 TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the h

5320/5330/5340 SIP User and Administrator Guide 6 Using Your Default Phone Window And Keys The 5330 and 5340 IP Phone default phone windows and keys a

5320/5330/5340 IP Phone SIP User and Administrator Guide 7 Feature Function Information Area Provides information about the current state of th

5320/5330/5340 SIP User and Administrator Guide 8 Supporting Documentation Accessing the Web Configuration Tool Online Help To access programming ins

5320/5330/5340 IP Phone SIP User and Administrator Guide 9 Customizing Your Phone To customize and use your phone features, use either of the fol

5320/5330/5340 SIP User and Administrator Guide 10 Accessing the Web Configuration Tool To access the Web Configuration Tool: 1. On your phone, do th

5320/5330/5340 IP Phone SIP User and Administrator Guide 11 To enter an uppercase letter: • Press (UP) before entering the letter. Press (DOWN)

5320/5330/5340 SIP User and Administrator Guide 12 Display Contrast Control To adjust display contrast: • When the phone is idle, press (UP) or (D

5320/5330/5340 IP Phone SIP User and Administrator Guide 13 Personal Keys Personal keys provide one-touch access to the following features: • Spe

ii NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation

5320/5330/5340 SIP User and Administrator Guide 14 Pre-assigned Personal Keys Your SIP phone has the following pre-assigned personal keys on the Page

5320/5330/5340 IP Phone SIP User and Administrator Guide 15 7. Press Save. KEY SAVED appears. 8. Press OK. PROGRAM MEMORY KEYS? appears. 9. Do o

5320/5330/5340 SIP User and Administrator Guide 16 Using Your IP Phone with Mitel Unified Communicator Express When used with Unified Communicator® Ex

5320/5330/5340 IP Phone SIP User and Administrator Guide 17 Making and Answering Calls You can make and receive calls using the handset, headset o

5320/5330/5340 SIP User and Administrator Guide 18 3. Press (UP) and (DOWN) to navigate to the entry you want to call. 4. Press Dial or # (the p

5320/5330/5340 IP Phone SIP User and Administrator Guide 19 Answer a Call To answer a call, do one of the following: • In handset mode, lift the

5320/5330/5340 SIP User and Administrator Guide 20 Call Handling Hold The 5320, 5330 and 5340 IP Phones support a maximum of four simultaneously held

5320/5330/5340 IP Phone SIP User and Administrator Guide 21 2. Press OK. CALL FORWARDING? appears. 3. Press OK. FWD ALWAYS: <current status&g

5320/5330/5340 SIP User and Administrator Guide 22 Transfer a Call to an Unconnected Third Party 1. While on a call, press (TRANS/CONF). The call i

5320/5330/5340 IP Phone SIP User and Administrator Guide 23 Add a Party On Hold to a Call in Progress 1. Press (TRANS/CONF). The current call is

Table of Contents iii GETTING STARTED ... 1 SI

5320/5330/5340 SIP User and Administrator Guide 24 6. Do one of the following: • To return to the Features menu, press Exit. • To return to the de

5320/5330/5340 IP Phone SIP User and Administrator Guide 25 Using a Do Not Disturb Key for Quick Enable/Disable 1. Access the Key Programming page

5320/5330/5340 SIP User and Administrator Guide 26 4. Press (UP) and (DOWN) to navigate through the logged call entries. 5. When the desired entry

5320/5330/5340 IP Phone SIP User and Administrator Guide 27 Muting a Call To mute your phone so your party cannot hear you: • Press (MUTE). The

5320/5330/5340 SIP User and Administrator Guide 28 5. Do one of the following: • To modify name, IP address, or SIP URL, press Yes, edit the informa

5320/5330/5340 IP Phone SIP User and Administrator Guide 29 Shared Lines and Keys There are three types of shared lines: • SIP: basic shared lin

5320/5330/5340 SIP User and Administrator Guide 30 User 1User 2User 3MitelPhone1MitelPhone2MitelPhone3mitel1mitel1amitel1bmitel2mitel2amitel2bmitel3mi

5320/5330/5340 IP Phone SIP User and Administrator Guide 31 The diagram below reflects the above example, but shows how the User Configuration and

5320/5330/5340 SIP User and Administrator Guide 32 Your Administrator must create a user entry (on the User List Config page of the Web Configuration

5320/5330/5340 IP Phone SIP User and Administrator Guide 33 Your Administrator must configure the type of shared line (SIP, BLA, or SCA) in the Li

5320/5330/5340 IP Phone SIP User and Administrator Guide iv Pre-assigned Personal Keys ...

5320/5330/5340 SIP User and Administrator Guide 34

5320/5330/5340 IP Phone SIP User and Administrator Guide 35 Programming Shared Line Keys 1. Access the Key Programming page of the Web Configurati

5320/5330/5340 SIP User and Administrator Guide 36 4. From the Context list, select the User ID with which to associate this key. 5. Enter a label

5320/5330/5340 IP Phone SIP User and Administrator Guide 37 Programming Busy Lamp Field Keys The Busy Lamp Field (BLF) feature allows you to prog

5320/5330/5340 SIP User and Administrator Guide 38 The diagram below reflects the above example, but shows how the User Configuration and Key Programm

5320/5330/5340 IP Phone SIP User and Administrator Guide 39 The illustration below shows an example of the User List configuration for the single

5320/5330/5340 SIP User and Administrator Guide 40 Your Administrator must configure the BLF User Group List on the User List Config page.

5320/5330/5340 IP Phone SIP User and Administrator Guide 41 To program a BLF Key: 1. Access the Key Programming page of the Web Configuration Tool

5320/5330/5340 SIP User and Administrator Guide 42 4. From the Context list, you can only select the PRIME USER to associate this key. 5. Enter a la

5320/5330/5340 IP Phone SIP User and Administrator Guide 43 Time and Date A Simple Network Time Protocol (SNTP) server (version 4 or later) provid

5320/5330/5340 IP Phone SIP User and Administrator Guide v Access your Voice Mail Messages ...

5320/5330/5340 SIP User and Administrator Guide 44 Call Forking You can register your SIP ID with several SIP servers and have all configured aliases

5320/5330/5340 IP Phone SIP User and Administrator Guide 45 SIP User Accounts A SIP user account includes a user name and password, and allows the

5320/5330/5340 SIP User and Administrator Guide 46 Enable/Disable Protocols To enable/disable protocols using the Web Configuration Tool: • Access t

5320/5330/5340 IP Phone SIP User and Administrator Guide 47 To modify network settings using the MENU Key: 1. Press MENU , and then press >>

5320/5330/5340 SIP User and Administrator Guide 48 Upgrading the Firmware To upgrade the firmware using the Web Configuration Tool: • Access the Confi

5320/5330/5340 IP Phone SIP User and Administrator Guide 49 Voice Mail Voice mail for SIP-supported phones is server-based. For more information a

5320/5330/5340 SIP User and Administrator Guide 50 Configuration Files The 5320, 5330 and 5340 IP Phones support configuration files for automatic pro

5320/5330/5340 IP Phone SIP User and Administrator Guide vi Access Protocols ...

5330/5340 IP Phone SIP User and Administrator Guide 1 Getting Started In SIP mode, the Mitel® 5320, 5330 and 5340 IP Phones manage their own call st

5320/5330/5340 SIP User and Administrator Guide 2 Figure 1. The 5320 SIP Phone Figure 2. The 5330 SIP Phone

5320/5330/5340 IP Phone SIP User and Administrator Guide 3 Figure 3. The 5340 SIP Phone Table 1: Elements of Your Phone Feature Function 1)