CONTENTS
OVERVIEW
Introduction ........................................
l-l
Console Hardware
.................................... l-2
Prompts and Softkeys
................................. l-3
Feature Keys
........................................ l-5
Dial Pad/Adjustments
................................. l-9
Correcting Errors/Clearing the Console
...................
l-l 1
Some Definitions
.................................... l-1 2
BASIC CALL HANDLING
Introduction
........................................ 2-l
Answering Incoming Calls
.............................. 2-2
Answer Key .......................................
2-3
Selective Answer
................................... 2-3
Extending Calls
...................................... 2-4
Call Announce .....................................
2-5
Swap: Alternating Between Parties
...................... 2-6
Both: Conferencing
.................................. 2-7
Recalls ...........................................
2-8
Outside Calls
....................................... 2-9
Time Savers
......................................
2-11
Extension Assistance
............................... 2-l 2
ADVANCED CALL-HANDLING
Introduction
........................................ 3- 1
Hold and Retrieve
.................................... 3-2
Console Hold Pickup
................................. 3-4
Message Waiting
..................................... 3-5
Override ...........................................
3-8
Paging ............................................
3-9
ATTENDANT FUNCTIONS
Introduction
........................................
4- 1
Abbreviated Dialing
......................... : ......... 4-3
Alarms ............................................
4-6
Background Music
.................................... 4-9
Bell Off
...........................................
4-10
Call Block
......................................... 4-11
Message Registration
................................ 4-12
Night Service/Unattended Operation
.....................
4-14
4’
Overflow
.......................................... 4-16
Printer Control
.....................................
4-17
Message Registration
............................... 4-l 8
Alarm Record
..................................... 4-l 9
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