Mitel 5304 Guide de l'utilisateur télécharger pdf (Page 29)

5304 IP Phone User Guide

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Handoff - Personal Ring Groups

Personal Ring Groups (PRGs) associate two or more of your devices, such as your office

phone and cell phone, with a single user Directory Number (DN). PRGs are set up by the

system administrator. Group member devices ring simultaneously when called.

You can use the group Handoff feature to “Push” or “Pull” calls between group member

devices. A Push passes the call to the group, where it can be answered by any other present

group device. A Pull takes an in-progress call away from another member.

To Push an in-progress call to the PRG:

• Press the programmed Handoff key.

To Pull an in-progress call from another member of the PRG:

1. Lift the handset.

Press the programmed Handoff key.

Group Presence

Group Presence allows members of call groups (Hunt, ACD, Ring, and Personal Ring) to

make themselves absent or present in a group. Only members who are present in a group

are offered calls to that group.

If you are in a Personal Ring group (see Handoff – Personal Ring Groups), Group Presence

lets you choose which device in the group you want to use to receive calls by making it

'Present' and the others 'Absent.'

You can also change the presence status of other users if allowed by your system

administrator.

To join a group:

1. Lift the handset.

2. Dial the Group Presence feature access code.

To leave a group:

1. Lift the handset.

2. Dial the Group Presence feature access code.

To change another group member's presence status:

1. Lift the handset.

2. Dial the Group Presence - Join Group Third Party or Group Presence - Leave Group

Third Party .

3. Dial the directory number of the group member.

4. Dial the group directory number.

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Mitel 5304 Guide de l'utilisateur Page 29